Well,
Today is a new day with Virgin Australia. After all the phone calls in relation to the previous blog. We have that our Velocity Account has not been award to relevant points for our from Phuket to Melbourne on the return journey.
I am writing this blog from Sydney - where we live - and get this our velocity account says WE NEVER BOARDED THE PLANE. (Must of been a long walk).
We rang the UNHELPFUL V Australia customer service and the rude man on the other end of the phone said. You will have to scan and send in by email your boarding pass as proof of boarding the flight.
Keep watch this is going to get worse...
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